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MEDICIONES + DIAGNOSTICO SERENTI
¿Alguna vez has visto el proceso que sigue un sastre para confeccionar el saco perfecto? Todo inicia con tomar medidas del torso. Pero no es tan simple. Un costurero experto sabe qué medidas debe tomar y cómo tomarlas para, luego, usarlas en el diseño de los patrones que darán forma a una prenda que lucirá impecable sobre la silueta del cliente.
Con la misma esencia, pero en el mundo de los Recursos Humanos, es que mediremos los puntos claves para entregarte los patrones, o sería mejor decir el diagnóstico preciso, a partir del que construiremos el plan que se ajuste al tratamiento enfocado de los hallazgos.
Al ofrecerte la combinación de la selección y aplicación de las Herramientas de Medición Serenti con la interpretación de la información que aportan, no volverás a destinar recursos en soluciones genéricas diseñadas para "los problemas de todos". Como sabrás qué sucede en tu empresa, sólo invertirás en mejorar los indicadores necesarios y luego podrás monitorear el cambio puntualmente.
La clave: diagnóstico inicial
Con Serenti, las mediciones se eligen en función de la situación, problemática o no, y a los objetivos que deseas alcanzar. También parte del tamaño de la empresa, porque ya imaginarás que son distintos los requerimientos y la dinámica de las personas de una gran empresa a los de una empresa familiar, por ejemplo.
Entonces, antes de medir, arrancamos con una entrevista con el responsable de la gestión de la gente. Nos aseguramos de obtener toda la información relevante para definir qué mediremos y con qué fin.
- Elige cada inversión en el desarrollo de tu gente a partir de la guía de objetivos, metas y alcances medibles.
- Cuenta con la información para planear con asertividad: asigna tareas específicas, cuyo avance podrás monitorear.
- Profundiza en el conocimiento de las personas, de la dinámica de los equipos y de la funcionalidad de los sistemas.
- Descubre los efectos que un indicador tiene en otros aspectos de la organización para priorizarlos.
Tenía la inquietud de medir el ambiente laboral dentro de mi despacho ya que había experimentado algunas cuestiones entre las relaciones de mis colaboradores. Es por eso que me apoye de SERENTI para medir aspectos importantes del ambiente laboral del negocio. En mi caso, armamos un plan de acuerdo a mi problemática que tendría como duración aproximadamente 2 meses. Concluido el plan de acción, noté enseguida el cambio en las relaciones de trabajo.
Agradezco el apoyo y la guía que me dieron durante el proceso, ahora sé cuáles son nuestras fortalezas y en qué debo poner más atención para lograr un buen ambiente laboral en el despacho.
Marlene Pérez
CEO @ Mabesa Valuación Global
